Refund Policy

Refund & Return Policy

Because every Design Dynamo item is made to order just for you, we handle returns a little differently than mass-retail stores. Please read the details below.

Damaged, Defective, or Wrong Item

We stand behind our printing. If your order arrives damaged, defective, or incorrect, email us at designdynamo@aveglobal.shop within 7 days of delivery with your order number and a clear photo. We'll send a free replacement or a full refund — no need to ship anything back.

Made-to-Order Items

Because each item is custom printed when you order, we cannot accept returns or exchanges for buyer's remorse (for example, ordering the wrong size or changing your mind). Please review our Size Chart before ordering so you get the perfect fit.

Cancellations

Need to cancel? Email us within 12 hours of placing your order and we'll cancel it for a full refund, provided production hasn't started yet. See our Cancellation Policy for details.

Refunds

Once an eligible refund (for a damaged, defective, or incorrect item) is approved, it is issued to your original payment method within 5–10 business days.

Questions? Email designdynamo@aveglobal.shop and our team will be happy to help.